HP PCs - Installing the latest version of Windows 10 | HP® Customer Support. Windows 10 pro installation guide free download
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The possibility to get into this only appears briefly during the start-up process. The request can e. After you have successfully followed the above steps, your system will now boot and is in the process of installing the system.
Here is a series of options that we will now go through together:. The latter will delete all data if you install it on an existing partition.
Please note that the upgrade only works if the same bit version is selected as for the original system. So it is possible to upgrade from a 32bit system to a Windows 10 system, but not from e.
It is only possible to upgrade from Windows 7 to Windows 10, unfortunately older versions such as Windows XP or Vista are no longer supported.
In any case, make sure to backup your data , as there is always a risk of data loss! Now select the partition on which Windows 10 is to be installed.
There are two here Methods that we recommend. If one fails, please try the other. Not has a DVD drive. When the process is finished, you can use the DVD for installation. Create a bootable USB stick in Windows 10 method 3.
Preparation Step 3: Install the operating system on your device. The boot process should now start. Method 2: Set boot order in BIOS Regardless of whether you want to start from a DVD or a bootable USB stick, you must first tell the computer that it should boot from your medium, otherwise it will simply boot the system that is already installed.
Windows 10 Installation Step by Step After you have successfully followed the above steps, your system will now boot and is in the process of installing the system. Here is a series of options that we will now go through together: Select the desired language and region. Now you can enter your Windows 10 product key. Now Windows is installed. This can take some time. Install Windows 10 on a computer that came with Windows 8. Important information about installing Windows 10 Please read the following important information before beginning:.
Make sure to back up your important files. HP provides installation instructions, compatible software, and updated drivers for most computers sold after August If you purchased your computer prior to August , HP has not tested or developed drivers for your computer model.
Some features might not work, or the installation might not be successful. Make sure you have installed the latest version of drivers for your Windows 7 or Windows 8.
Update your antivirus software and the antivirus definitions before installing Windows Set the antivirus application to update automatically. Go to the antivirus software manufacturer website for more information.
If your computer hard drive is encrypted using HP ProtectTools or other security applications, you must decrypt the hard drive before starting the installation. If you seek support assistance from HP after the installation, HP technical support might request that the original Windows operating system be restored to verify product functionality.
If your computer is sent to service for repairs after installing Windows 10, your computer could be re-imaged with the original Windows operating system and Windows 10 removed.
After repairs are made, you can reinstall Windows Be sure to remember your Microsoft account login and password. With Windows 10 installed you automatically receive updates and security fixes from Microsoft. You cannot opt out of this service. If you want to restore the original operating system, it is best to obtain HP recovery media before you install Windows Not all Windows 10 features are available on all computers.
Your particular experience with Windows 10 is determined by the capabilities of your computer. Software designed for Windows 8. If you installed third-party software after purchasing your HP computer, you should verify that it is supported in Windows 10 by contacting the software vendor. Some graphics hardware does not support the new WDDM 2. While the graphics should work on Windows 10, the computer does not benefit from the performance improvements available to graphics that support WDDM 2.
You might not be able to view DVD movies after installing Windows To continue to play DVDs after you install Windows 10, install a new media player app from the Windows Store or another trusted source. Windows Media Center does not work after installing Windows It is removed during the installation and cannot be installed afterwards.
For computers with available storage of GB or less, the installation might require you to provide a USB hard drive 32 GB or larger.
HP does not recommend using an SD card. SD card slots might not work after installing Windows Microsoft includes a free voice recorder app in Windows 10 to record your interviews, classes, business meetings, and voice notes.
This application might not work as expected on all machines. If recording functionality is missing on your device, check Windows Update for the latest driver. Face authentication requires specific hardware such as an infrared IR camera. If the computer does not have this hardware installed, the option to set up face authentication in the Settings app is not available.
Fingerprint authentication can be set up in the Settings app for computers that have swipe or scan fingerprint readers.
If the option to set up fingerprint reader in the Settings app is not available, you might need to upgrade the security software on your computer.
If you are using security software from another manufacturer, check with the manufacturer of that software. The Cortana personal assistant feature uses specific hardware such as a microphone, speakers, GPS and an Internet connection. The microphone in your computer might need to be configured to work with Cortana and results vary based on the specific microphone. In Windows 10, Wireless Display Miracast might not connect to an external display or might lose connection.
Updated video and wireless drivers are required to enable the functionality. Check Windows Update for the latest drivers and install them when they are available. Microsoft Refresh and Reset might not correctly restore drivers and customizations specific to your HP system.
Multi-finger Precision Touchpad, a new Windows 10 feature, provides high-precision pointer input and new gesture functionality. Your computer does not support the hardware requirement for Multi-finger Precision Touchpad. This feature requires specific hardware to function in Windows In Windows 10 your touchpad will still work properly.
To install Windows 10 bit, purchase Windows 10 bit from Microsoft and perform a clean install of Windows 10 bit from the Microsoft download site. In some cases HP might not provide compatible software and updated drivers for your model. Some computers with IDT audio controllers might not have full functionality after installing Windows The Windows 10 driver provides audio for the computer, but some features do not work.
On 2-in-1, x and convertible notebooks, the continuum feature in Windows 10 might not automatically detect when the computer is in tablet or desktop mode.
You can manually switch between modes in the action center. Some computers do not support DirectX System requirements Microsoft requires that your computer hardware meet the following system requirements before you can install Windows Steps to take before installing Before installing Windows 10, update your software, drivers, and BIOS, create recovery discs for your current operating system, and back up your files.
You might also need to decrypt the hard drive. Step 1: Install the latest software and driver updates from HP Support Assistant Download and install the latest version of software and drivers from HP. Step 3: Create recovery discs and back up your important files Create recovery discs and use File History to back up your data.
If you have not already done so, create a set of Windows 8. If a problem occurs during the installation process, you can use HP System Recovery to return your computer back to its original software configuration. You can use File History to back up your files and transfer them to Windows Step 4: Decrypt the hard drive if applicable The Windows 10 installation does not complete if the hard drive is encrypted. If you have encrypted the hard drive, you must decrypt the hard drive before beginning the installation.
Go to the Microsoft Get Windows 10 webpage in English. Click Open , Save , or Run in any windows that display to download the tool to your computer. Double-click the MediaCreationTool. Figure : Accepting the license terms. Select the language, edition, and architecture bit or bit for the Windows 10 installation, and then click Next. Figure : Selecting language, edition, and architecture.
Installation from ISO media is for advanced users. Figure : Choosing USB flash drive. Figure : Clicking Next. Figure : Clicking Finish. Proceed to the next step to install Windows 10 on your computer using the installation media. Step 2: Install Windows 10 on your computer Windows 10 Setup allows you to do a clean installation of Windows 10 erases all data or to keep your personal files and apps HP still recommends backing up all data in the event of any data loss.
When the installation is complete, Windows 10 Upgrade copies the windows. Keep this file on the USB hard drive. The file is required if you decide to Go Back to the previous operating system. Insert the Windows installation USB drive into the computer. When the Get important updates window opens, select Download and install updates recommended , and then click Next. Figure : Selecting Download and install updates recommended. In the Choose what to keep window, select what you want to keep, and then click Next.
Keep personal files and apps : Keeps all your personal files, settings, and apps. Keep personal files only : Keeps your personal files, but no settings or apps. Figure : Choose what to keep window with Keep personal files and apps selected. During the installation process, your computer restarts several times.
Do not turn off your computer or interrupt the installation process. If the sign-in window displays, sign in to your account. If you chose Keep personal files and apps , the desktop opens when the installation completes. If you chose Keep personal files only , the desktop opens when the installation completes.
If you chose Keep nothing , continue to the next step after the installation completes to set up Windows Figure : Clicking Install. Step 3: Complete setup and sign in to Windows 10 clean installation only If you chose the clean install and kept nothing, navigate the setup experience with the help of Cortana.
If you chose to keep your personal files and apps, you do not need to set up Windows 10 again. When the Cortana introductory screen displays, you can choose to use Cortana voice recognition if your computer has a working microphone or your keyboard and mouse to complete the setup. If you do not want to use Cortana voice recognition, click the speaker icon in the lower right corner, and then mute the volume.
Figure : Cortana introductory screen. When the Let's start with region. Is this right? When the Is this the right keyboard layout? When the Want to add a second keyboard layout?
When the Let's connect you to a network screen displays, select the network you want to connect to, and then click Connect and type your network user name and password, or click Skip for now to continue without connecting to a network.
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